FTC makes it clear 'warranty void if removed' stickers are illegal
Posted: Thu Apr 12, 2018 8:35 am
FTC makes clear 'warranty void if removed' stickers are illegal
Under the 1975 Magnuson-Moss Warranty Act, which the commission cited in its letter, companies can't put repair restrictions on their products unless they provide the parts or services for free or receive a waiver from the FTC. Thomas B. Pahl, Acting Director of the FTC's Bureau of Consumer Protection, said in a statement:
"Provisions that tie warranty coverage to the use of particular products or services harm both consumers who pay more for them as well as the small businesses who offer competing products and services."
Since warranty stickers are a common sight on popular consumer electronics, like say, the PS4 and various phones, it was pretty unclear whether the law covers products much cheaper than cars. As Motherboard noted, though, the letters made it crystal that it also covers electronic devices, so long as they cost more than $15.