Tech-support scammers have a new trick to send Chrome users into a panic

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burger2227
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Tech-support scammers have a new trick to send Chrome users into a panic

Post by burger2227 » Wed Feb 07, 2018 8:28 pm

Tech-support scammers have a new trick to send Chrome users into a panic
The most important thing to remember when encountering one of these windows is to not panic and to never call the phone numbers displayed in the warnings. When all else fails, the browsers can almost always be unlocked by using the Windows Task Manager (control-alt-delete) or the macOS Force Quit feature (Apple menu).

To recover, people on Windows machines generally use the Windows Task Manager to terminate the browser processes. After a period of inactivity, macOS will show Chrome users a system message reporting that the open browser tab has become unresponsive and give users the option to close it. This is generally a more attractive option than the one available to Windows users, because it involves closing only the abusive page. Manually shutting down the entire browser risks losing any unsaved work contained in any open windows.
Chrome users may have to shut off resume from last use setting or it may end up on the same web page again!
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